Privacy Policy

Fanfloww LLC ("FanFloww", "we", "us", or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.

1. Information We Collect

We may collect the following categories of information:

• Contact Information: Name, email address, phone number, company name, and job title when you submit our contact form or request a consultation.
• Usage Data: IP address, browser type, pages visited, time spent on pages, and referring URLs collected automatically via cookies and analytics tools.
• Business Information: Details about your company and marketing goals provided during onboarding or discovery calls.
• Communication Data: Records of correspondence, emails, and meeting notes related to our services.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide requested services
• Deliver and manage our social media consulting services
• Send you relevant updates, proposals, and reports
• Improve our website, services, and client experience
• Comply with legal obligations and protect our legal rights
• Analyze usage patterns and optimize our offerings

3. Legal Basis for Processing (GDPR)

For users in the European Economic Area, we process your personal data on the following legal bases:

• Contract Performance: Processing necessary to provide our services
• Legitimate Interests: To operate and improve our business
• Consent: Where you have given explicit consent (e.g., marketing emails)
• Legal Obligation: Where required by applicable law

4. Sharing Your Information

We do not sell, trade, or rent your personal information. We may share data with:

• Service Providers: Trusted third parties who assist in our operations (hosting, analytics, CRM) under strict confidentiality agreements
• Legal Authorities: When required by law, regulation, or court order
• Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience. You may control cookie preferences through your browser settings. Disabling certain cookies may affect website functionality.

6. Data Retention

We retain personal data for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Client data is typically retained for 5 years after the end of the business relationship.

7. Your Rights

Depending on your location, you may have the following rights:

• Access, correction, or deletion of your personal data
• Objection to or restriction of processing
• Data portability
• Withdrawal of consent at any time
• Lodge a complaint with a supervisory authority

To exercise your rights, contact us at legal@fanfloww.com.

8. Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or alteration. However, no method of transmission over the internet is 100% secure.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by updating the "Last updated" date at the top of this page. Continued use of our services after changes constitutes acceptance of the revised policy.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: